Courses

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The Certificate III in business has been developed for anyone who wants to start or build their career in business services administrative or customer service roles. The course will provide you with the essential skills and knowledge such as collaboration, problem solving and interpersonal and communication skills which can be used across a range of industries to further develop and enhance your career opportunities. A great course for someone wanting to start or further build their career in areas such as clerical and administrative roles, customer service officer or office assistant.

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The Certificate IV in Business will provide you the skill sets, tools and knowledge to further develop your skills across a variety of business services applications and roles. You will enhance your skills in using and developing complex spreadsheets, apply basic leadership skills, learn about problem solving in the business environment and create suitable and dynamic presentations. The course is ideal for someone who works in the business sector across functions such as administration and project roles.

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The Diploma of Business has been developed to allow you to strengthen and grow your knowledge and skills in the business sector. The course will help you to further develop your career and develop skills in critical thinking, business planning and organisational management. Especially suitable for a business owner, corporate services manger, executive officer, department head or project consultant, this nationally accredited course can help you advance your career.

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The Certificate IV in Human Resource Management will empower you with the knowledge and skills to launch a successful career in HR support. You will lean about HR resource functions and performance management and it’s application to businesses and organisations of all sizes. You will be given the tools and skills to effectively recruit staff, support performance management, and support and plan for business growth. This course is ideal for anyone who wants to launch a career in HR or further add to their skillset and bring human resource skills and functions to their existing role.

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The Certificate II in Baking provides you with the foundation skills and knowledge of basic bread and cake baking. This course will provide you invaluable skills and experience such as the basics of bread and cake production, for preparation and safety procedures and you will cover effective communication and problem solving techniques. The course is great for someone to start their career as a baker, and can give you the skills to work towards being a bakery assistant, retail assistant or even a bakers assistant.

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The Certificate III in Bread Baking empowers you with the skills, knowledge and techniques to master the art of producing breads including some speciality bread products. The course will give you invaluable skills such as communication and problem solving techniques along with the ability to schedule productions, control and order stock, manage a store front, merchandise food products and apply best practice hygiene and safety standards. This course is great for anyone who wants to bake bread products in a commercial baking environment, or simply wants to expand their skills in the commercial cooking and food industry.

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The Certificate II in Food Processing is a key course for anyone working in food processing functions across a variety of sectors including retail baking, dairy processing, grain processing, and grocery products and suppliers. In the course you will enhance your skills in general operations, and operating the plant equipment within your area as well as understanding how to work in a safe and effective manner meeting regulatory, business and organisational requirements.

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The Certificate III in Food Processing has been designed for those working in food processing functions that require industry specific skills for various processes. The course is ideal for the worker who works across a variety of areas within the business and production environment. Skills and knowledge in operational requirements, operating machinery and work safety will also be covered as well as understanding and applying the skills to work in a manner that meets all state and regulatory requirements.

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The Certificate II in Supply Chain Operations will give you the tools, skills, knowledge to work across a variety of industries and sectors in supply chain operations. You will learn how to receive goods and dispatch stock, pick, pack and process orders and undertake and evaluate stock levels and maintenance. This course is great for anyone who is at the beginning of their logistics and warehousing career, or someone currently in roles such as inventory clerk, depot yard person, loader, warehouse operator, forklift driver or store person.

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The Certificate III in Supply Chain Operations will provide you with the knowledge, tools and skills to work across a variety of sectors for supply chain operations, with a particular focus on logistics and warehousing operations. You will learn industry standard routines, methods and procedures as well as understanding how to select appropriate equipment and services as well as implement and apply contingency measures and strategies when required across the business. This course is great for someone currently working in the industry who would like to further develop their skills, and can lead to employment opportunities such as logistics and warehouse operator, supply chain administration officer and operator and a rail terminal operator.

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The Certificate II in Process Manufacturing provides and enhances your skills in the processing and manufacturing environment. A key course for workers who are engaged in production support roles specifically related to producing products, you’ll be given the tools, knowledge and skills to define and solve problems, further understand and participate in production methods and apply and work with industry standard routines, requirements and procedures.

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The Certificate III in process manufacturing provides the skills, knowledge and tools to directly support various functions related to producing products. An ideal course for advanced production workers, you will enhance your skills in working according to operational and regulatory procedures, apply skills, knowledge and experience to define and solve problems as well as working to and applying regulatory and industry quality standards.

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The Certificate II in Applied Digital Technologies gives you the tools, skills and knowledge to enhance your digital literacy across a variety of technological functions. The course is ideal for anyone who has basic digital literacy and currently uses technology to carry out a range of basic operational tasks. You will learn a variety of new skills, and enhance some existing ones including operate and install various software packages and applications, use a variety of computer systems and hardware, protect digital devices, and work and communicate effectively with technology systems.

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This short course is has been designed for the individual working in health and direct client care contexts where infection transmission could occur. The course has a focus on the current Covid-19 pandemic, and is specifically focused on following organisational protocols and procedures for infection prevention and control, which includes implementing standard and transmission-based precautions as well as responding to, identifying and managing infection risks.

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This short course is has been designed for all workers across all industries and how to undertake their activities in compliance with infection prevention and control in the workplace. The course has a focus on the current Covid-19 pandemic, and is specifically focused on undertaking daily work activities in a way that supports infection prevention and control including, hazard identification, control measures, responding to exposure or potential exposure, completing incident reports and working to organisational procedures.

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This short course is has been designed for all workers across all industries and focuses on the skills and knowledge required to carry out work in accordance with health and safety requirements and procedures, and to contribute to the maintenance of a safe workplace.

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